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Elements and Performance Criteria

  1. Develop effective leadership role
  2. Provide direction
  3. Promote community work and maintain quality performance

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Characteristics relationships influence and accountability in the community

Complex cultural awareness and practice

Government programs and policies

Models of leadership

Nature and structure of the community services industry

Organisations guidelines

Policies and theories of community services

Policies and theories of productivity and human services

Relevant industrial relations policy structures and practice

Relevant legislation

Research methodologies

Socialpoliticalorganisation systems and structures

Strategic planning

Training and education policy systems and provision

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate high level leadership to communities to enable achievement of common goals

Influence effective practice in community work andor the community services industries

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills in

Leadership based on specified objectives and community factors

Strategic planning designed to achieve identified community outcomes

Analysis of community relationships

Demonstrate application of high level skills affecting organisations industry and the broadest community including

evaluation

communication

negotiation

analysis

developmental practice

Provide leadership in applying principles and practices to enhance sustainability in the workplace including environmental economic workforce and social sustainability

Use and coordinate the use of relevant information technology effectively in line with work health and safety WHS guidelines

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit can be assessed in the workplace in the community or in relevant simulation

Consistency in performance should relate to outcomes required by community leadership

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment of this unit include access to

an appropriate workplace or community or to an environment capable of accurately simulating these

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Factors which may have an impact on community work will include:

Attitudes, values, beliefs

Composition and nature of the community

Government role and policies

Organisation policy and principles

Other agencies, networks, services

Resources

Roles, relationships, obligations, accountability and protocol

Review of community work may include:

Internal and external research

Internal evaluation

Specifically commissioned research

Leadership may include:

Direct and indirect influence on attitudes, decisions and action

Formal and informal roles and positions

Individual and group roles and positions

Factors influencing effective community services may include:

Career structures

Competence

Coordination/leadership

Culture

Flexibility/adaptability

Government

Image/morale

Industrial structures

Organisation

Performance standards

Policy

Public

Resources

Service

Service standards

Skills

Social

Social/community/political/economic change

Training/education/development

Strategies to promote effectiveness of community work may include:

Evidence gathering

Presentation in relevant forums and to key people

Strategies to develop and maintain quality performancemay include:

Appropriate utilisation of existing community structures and processes

The development and maintenance of relevant industry and practice standards

Requirements for the development of performance and assessment strategies may include:

Appeals mechanisms

Appraisal/recognition of prior learning

Assessment models/tools

Curriculum/teaching/education provision

Enterprise

Individual

Industry

National

Organisation

Recognition/accreditation

Research/publications/promotion/information

Sector

Use of existing standards